Befriending call
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Go to the Befriending tab on the top navigation bar.
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Locate the specific match for which you want to find a recording and click on View calls.
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Find the relevant call from the list that you’d like to access the recording for.
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Click on Call detail for that specific call.
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Click the Download button next to the call recording.
Group call
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Navigate to the Groups tab on the top navigation bar.
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Click on the title of the call you wish to download the recording of.
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Click the Download button next to the call recording.